Q. Do I need an account to complete my order from Frankies Bikinis?
A. No, you can always sign in as a guest and provide us with your shipping and payment information that way. However, to make your next shopping experience with us easy and smooth and to receive exclusive offers, we do recommend that you take just a couple of minutes to create an account.
Q. What can I do if I forgot my password to log into my account?
A. To reset your password and access your Frankies Bikinis account, simply select “forgot your password?”, and we’ll send you an email with further directions.
Q. When can I expect my new swimwear or clothing to arrive?
A. Shipping time depends on the type of shipping service you select upon checkout. It ranges from one to nine business days, but please allow us one to three business days to process your order. For more information, please see our complete shipping policy.
Q. What’s the difference between classic, booty, cheeky, and skimpy coverage?
A. Classic - Offers almost complete coverage of your bottom
Booty - Modest coverage while still highlighting your curves
Cheeky - Look just like cheeky undies & designed to show off your asset
Skimpy - Our most daring cut, which provides minimal coverage
Q. How can I tell if an item will fit?
A. Each product features information about the model’s measurements and the size she is wearing in the images, which should help you determine your ideal size. Additionally, we have a handy sizing chart you can refer to as you shop.
Of course, though our suits are true-to-size, we also offer free returns. This makes it is easier for you to buy multiple sizes and return those that don’t fit at absolutely no cost to you.
Q. What is Frankies Bikinis’ return policy?
A. You can return our items for a full refund within 30 days from your purchase date as long as they are in new condition with the tags and liners still attached. Final sale items, accessories, and certain discounted items are not eligible for a refund, exchange, or store credit.
Q. How often do you get new products and collections in?
A. Francesca keeps her eye on the latest trends and works hard to design new drops once a month, and supplies are limited. Be sure to check out our New Arrivals frequently so you don’t miss out!
Q. Can I still order from older collections featured in one of the Lookbooks?
A. On the website, once styles are gone, they are gone and no longer available for purchase on FrankiesBikinis.com. However, some styles from older collections may be available from our retail partners, so we suggest checking our online retailers and store locator to check availability. In addition, some past collection merchandise can be purchased at our annual warehouse sales. More information about warehouse sales can be found at www.frankiesbikinis.com/pages/warehouse-sale.
Q. Do you offer any discounts?
A. We do have our Sales page where you can find amazing suits from many of our exclusive collections. However, we also offer 10% off your first purchase if you sign up for our newsletter. Be the first to know about new collections and even more discounts when you sign up!
Q. Can I buy Frankies Bikinis in a physical store?
A. There are a number of physical retailers who carry our swimwear all across the US. Visit our Store Locator, type in your zip code, and see if there are any stores in your area. Of course, the variety on our website and the ease of online shopping is always something to consider, especially if you cannot find a local retailer.
Q. Does Francesca Aiello really design the suits herself?
A. She does! As a Malibu native who has spent many summers looking for that perfect fit, Francesca started designing pieces for herself and her friends when she was still in high school. With years of experience and a keen eye for fashion, Francesca continues to design each piece for Frankies Bikinis. Read our story for more from the designer herself!
Q. Can I follow Frankies Bikinis on social media?
A. Please do! You can find us on Insta, Twitter, Facebook, and Pinterest, just don’t forget to use #frankiesgirl for a chance to be featured on our trending Instagram page.
Q. How do I contact Frankies Bikinis?
A. Monday-Friday 8AM to 5PM PST, you can chat with us directly on our website for urgent issues or inquiries. Just look for that little chat bubble in the lower left-hand corner. You can also email as us Support@FrankiesBikinis.com or call us at (888) 959-0519. We’re here to help you find your perfect fit and style.