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United States Shipping Rates

Service Cost Delivery Time
USPS First Class FREE 3-8 business days*
UPS 2 Day $15 2 business days
UPS Next Day $35 Next business day

*USPS First Class shipping is only an estimate given by USPS, actual times may vary depending on destination. To find out more about shipping click here.

United States Returns

We accept products bought from frankiesbikinis.com in new condition with tags and liners attached for a full refund. There’s no restocking fee and return shipping is free for returns within the U.S. You have 30 days from the day you purchased your items to return. Returns sent back after 30 days are subject to a restocking fee and a charge for the shipping labels. We do not offer exchanges, but you can use your Instant Refund at checkout to get a different size or style only on frankiesbikinis.com! For more details about Instant Refunds click here. Please note all final sale items and accessories are not eligible for refund, exchange, or store credit. Sale items purchased at a discount of 30% or more, including items bought with discount or promo codes are not eligible for a refund, exchange or store credit. Once we get your items back your refund will go back on the card you used to make the purchase. Items must be returned unworn, unwashed, undamaged, unused, and with all original tags and liners attached. We strongly recommend you try on swimwear over underwear for sanitary reasons. Do not remove protective slip.

Australia Shipping Rates

Service Cost Delivery Time
USPS First Class (Orders Over $150) FREE 10-15 business days*
USPS First Class (Orders Under $150) $15 10-15 business days*
UPS Worldwide Expedited (Orders Over $150) $25 2-5 business days
UPS Worldwide Expedited (Orders Under $150) $35 2-5 business days

*USPS First Class shipping is only an estimate given by USPS, actual times may vary depending on destination. To find out more about shipping click here.

Australia Returns

We accept products bought from frankiesbikinis.com in new condition with tags and liners attached for a full refund.

More AU specific stuff can go here

International Shipping Rates

Service Cost Delivery Time
USPS First Class (Orders Over $150) FREE 10-15 business days*
USPS First Class (Orders Under $150) $15 10-15 business days*

*USPS First Class shipping is only an estimate given by USPS, actual times may vary depending on destination.

International Returns

We offer easy returns for our international customers! You have 30 days from the day you purchased your items to return. We accept products bought from frankiesbikinis.com in new condition with tags and liners attached for a full refund. Returns sent back after 30 days are subject to a restocking fee. Please note all final sale items and accessories are not eligible for refund, exchange, or store credit. 

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags and liners attached. We strongly recommend you try on swimwear over underwear for sanitary reasons. Do not remove protective slip. To start your return email support@frankiesbikinis.com with your order number and the items you want to return.

Keyholder/Shift Supervisor

OVERALL DUTIES:

The Key-holder is responsible for sharing the methodology and DNA of the company to clients in order to drive sales, grow the base and sustain the brand. They are also responsible for opening and closing the store and creating schedules.

CORE RESPONSIBILTIES:

  • Customer Service
  • Actively builds client confidence by creating an engaging interactive experience
  • Gain new clients meeting conversion goals and continues to service existing client base
  • Resolves customer service issues swiftly
  • Ensure customer’s needs are surpassed without hesitation.
  • Consistently meets/exceeds both store and individual sales goals including KPI’s
  • Maximize the customer experience
  • Maintain positive outlook and professional demeanor while supporting company initiatives
  • Coach and direct staff regarding model service, selling, and customer engagement behaviors.
  • Promotes positive working environment through effective communication amongst peers, Management, and Corporate office
  • Operational tasks including creating schedules
  • Consistently adheres to company policies and procedures
  • Possesses working knowledge of POS system
  • Communicates all store related issues to Home Office when unable to solve on own
  • Performs opening/closing duties as required
  • Uses time effectively when not servicing clients
  • Accountable for protecting Frankies Bikinis assets and minimizing shrink
  • Store Visuals
  • Maintains a clean working environment and insure presentation of product is consistently too standard
  • Is fully knowledgeable of the product

REQUIRED SKILLS/EDUCATION:

  • Minimum 2-4 years of Retail experience; luxury a plus
  • Swim is a plus; product experience in high-end retail is strongly preferred
  • Proficient in Mandarin a plus
  • Strong interpersonal, organizational, and communication skills
  • Able to work independently as well as collaboratively
  • Proficient computer skills
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Previous: Sales Associate We are looking for sales associates to work our first ever Frankies Bikinis store. Associates carry out the Frankies Bikinis mission and lifestyle everyday in store by bringing the Frankies bikinis buying experience to life through styling and customer service.

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